Payments. Online card payment

Our site is connected to Internet acquiring, so you can pay for any Service with Visa or Mastercard bank card. After the confirmation of the selected Product or Service, a secure window with the payment page of the processing center CloudPayments will open, where you need to enter your bank card data. The 3D Secure protocol is used for additional authentication of the cardholder. If your issuing bank supports this technology, you will be redirected to its server for additional identification. Please check with the Bank that has issued you a card for information on additional identification rules and methods.

The online payment service is carried out in accordance with the rules of the International Payment Systems "Visa" and "MasterCard" on the principles of confidentiality and payment security, the most current methods of verification are used for this purpose, encryption and data transmission via closed communication channels. Bank card data is entered in a secure window on the payment page CloudPayments.

In the fields on the payment page you need to enter the card number, the name of the cardholder, the validity period of the card, the three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data are displayed on the bank card surface.

CVV2/CVC2 is a three-digit security code on the back of the card.

Next, the page of your issuing bank will be opened in the same window to enter 3D Secure code. In case a static 3D Secure is not customized, the code will be sent to your phone number via SMS. If the 3D Secure code is not sent, you should contact your issuing bank.

3D Secure is the modern security technology for card payments on the Internet. It allows to uniquely identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent transactions on the card.

Security guarantees

CloudPayments processing center protects and processes your credit card data according to PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further information transmission takes place through closed banking networks with the highest level of reliability. CloudPayments does not transmit your card data to us or other third parties. The 3D Secure protocol is used for additional authentication of the cardholder.

In case you have any questions about the completed payment, you can contact the customer support of the payment service by e-mail

Online payment security

Personal information provided by you (name, address, telephone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web-server.
We recommend to check your browser is safe enough to make payments online at this page.

LLP «CloudPayments Kazakhstan» guarantees the security of Internet payments processing. All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, specialized technologies of online card payments security are used, data processing is carried out on a secure high-tech server of processing company.

Card payments are safe due to:
  • The authorization system ensures that the payment details of the payment card (number, validity period, CVV2/CVC2) will not fall into the hands of fraudsters, as these data are not stored on the authorization server and cannot be stolen.
  • The customer enters the payment details directly into the CloudPayments authorization system and not on the website of the online store, therefore, payment details of the customer card will not be available to third parties.


When conducting online payment using payment cards, cash refunds are not allowed. The refund procedure is regulated by the rules of international payment systems::
1. The consumer has the right to refuse the service until he has access to the Personal Account. Once access to the Personal Account is granted, the services are deemed to have been provided and no refunds are possible.
2. The funds for the services rendered in full shall not be returned in the absence of substantiated claims to their quality.
3. In case of refusal of the service according to paragraph 1 and paragraph 2 of this document, on the part of the consumer, the seller must return the money paid by the consumer, no later than ten days after the date of the consumer’s submission of the respective claim.

To return the money to the bank card, you must fill in the «Application for the refund», which is sent by the company on request to the e-mail address, and send it together with the attachment of a copy of the identity document to the e-mail

The refund will be made to the bank card within 14 business days from the date of receipt of the «Application for the refund» by the Company.

In order to refund money for transactions with errors, it is necessary to submit a written statement and enclose a copy of the identity document and checks/receipts confirming the erroneous debiting. This application should be sent to the e-mail

The refund will be equal to the purchase amount. The term of consideration of the Application and refund of cash shall start to be calculated from the moment of receipt of the Application by the Company and shall be calculated in working days inclusive of holidays/days off.

Denial of payment cases:
  • The bank card is not intended for making payments via the Internet, which can be found by contacting your Bank-issuer;
  • insufficient funds to pay on a credit card. You can find out more about the availability of funds on the payment card by contacting the bank that issued the bank card;
  • The bank card data entered incorrectly;
  • credit card expired. The card expiry date is usually indicated on the front of the card (this is the month and year till the card is valid). You can find out more about the validity of the card by contacting the issuing bank.

For credit card and other matters related to the site, please contact the following telephone number: +7 707 195 70 78.

  1. Definitions

Internet project (hereinafter - URL, «we») takes seriously the issue of confidentiality of information of its customers and visitors to the site (hereinafter - «you», «site visitors»). Personified we call the information containing personal data (eg: name, login or company name) of the visitor of the site, as well as information about the actions you perform on the site URL. (eg: order of the visitor of the site with his contact information). We call anonymous data that cannot be unequivocally identified with a specific site visitor (for example: site attendance statistics).

  1. Use of information

We use the personal information of a particular site visitor only to ensure the quality of services and their accounting. We do not disclose personalized data of one URL site visitors to other site visitors. We never publish personal information in the public domain or share it with third parties. The only exception is when the provision of such information to authorized state bodies is prescribed by the current legislation of the Republic of Kazakhstan. We publish and distribute only reports based on collected anonymous data. The reports do not contain information on which it would be possible to identify personalized data of service users. We also use anonymous data for internal analysis aimed at developing URL products and services

  1. Links

The may contain links to other websites unrelated to our company and owned by third parties. We are not responsible for the accuracy, completeness, and authenticity of the information provided on third-party websites, nor are we under any obligation to maintain the confidentiality of the information you have left on such sites.

  1. Limitation of liability

We do our best to comply with this privacy policy, however, we cannot guarantee the safety of information in the event of exposure to factors outside our control that result in disclosure. and all information placed on it are presented on the principle of "as it is" without any warranty. We are not liable for any adverse consequences, or any damages, caused by restriction of access to the URL site or by visiting the site and using the information placed on it.

  1. Contacts
For questions regarding this policy, please contact

Legal Entity
LC "Tech-Recruiter (Тек-Ри’крутэр)"
BIN 220840029517
Location: 9a, Zorge st., Almaty, 050011, Kazakhstan
IIC KZ168562203225221756
Beneficiary Code 17
The beneficiary's bank:
Made on